Tuesday 11 February 2014

Now that's a bit naughty...


Regular followers of our all too infrequent blogs will know that we weren't best pleased when someone put us on Trip Advisor, but we've embraced it and received some lovely comments, so maybe things aren't as bad as we feared....

.. or are they??

We were more than a bit shocked when we got a bummer of a review. Further investigation led us to believe that the person (who has until that day, and since, had no Trip Advisor history) had in-fact never been into our little establishment and, it has since become apparent, probably has a vested interest in giving us a bit of a knock....

It's all a bit bunch of arse!

But - back to those nice reviews. Getting a nice review makes us feel all fuzzy inside. It's nice. But - we prefer feedback at the time so much more. So far, at the suggestion of our customers, we've upgraded our extract fans, introduced a welcome prosecco option while you peruse the menu on arrival, added green beans and salad options to the menu - and even encouraged Albert to go to a proper hairdresser...

So, by all means drop us a review on TA, but always tell us about stuff you'd like to see us do better. We can take it - and we're small enough to change pretty quickly too.

Now all we need to do is get the landlord's managing agents to fix the roof so that we can get the toilets the way that we want them...

http://www.tripadvisor.co.uk/Restaurant_Review-g186349-d5522495-Reviews-Haycock_Tailbar-Northampton_Northamptonshire_England.html

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